Please read these terms carefully before using our services
By accessing or using the Three Eyes Solutions funeral parlour application (the "Service"), you agree to comply with and be bound by these Terms and Conditions. If you do not agree to all of these terms, you must discontinue use of the Service immediately.
The Service is independently developed and provided by Three Eyes Solutions. The application is hosted by Truehost or other trusted providers. While we implement reasonable security measures, users acknowledge that no online service is entirely risk-free.
The Service integrates with third-party payment providers (including but not limited to OTT Voucher Payments) for processing transactions. Three Eyes Solutions acts as a technology provider and does not handle, store, or settle funds directly.
Account Security: Users are solely responsible for maintaining the confidentiality of login credentials. Any unauthorized access due to negligence (e.g., weak passwords, failure to update credentials) is the user's responsibility.
Mandatory Backups: Users must download and securely store the following reports at least twice per month:
Failure to maintain backups may result in data loss, for which Three Eyes Solutions is not liable.
Compliance: Users must comply with applicable data protection laws when storing and handling sensitive client information, including South Africa's Protection of Personal Information Act (POPIA).
Three Eyes Solutions collects data strictly for business operations and will never sell user data. Users may opt out of sharing data with third-party partners at any time.
Three Eyes Solutions reserves the right to access user data only for support, maintenance, or legal compliance purposes.
Three Eyes Solutions is committed to protecting personal information in accordance with the Protection of Personal Information Act (POPIA). Our Information Officer is registered with the South African Information Regulator under registration number 2025-065400.
Three Eyes Solutions retains all intellectual property rights to the software, platform, and underlying technology. Users maintain ownership of their business data uploaded to the Service.
Usage of the Service is at-will with no fixed-term contract. Users may request profile deletion at any time, subject to a 7-day processing period.
Upon profile deletion request, user data will be permanently removed from our active systems within 7 business days. Note that residual data may remain in encrypted backups for up to 90 days due to technical processes.
Three Eyes Solutions is not liable for:
The Service relies on third-party infrastructure including Truehost for hosting and OTT for payment processing. We are not liable for service disruptions caused by these providers.
These Terms and Conditions may be updated with 30 days' notice, communicated via email or in-app notification. Continued use of the Service after updates constitutes acceptance of the modified terms.
These Terms are governed by the laws of South Africa. Any disputes shall be subject to the exclusive jurisdiction of the courts of South Africa.
For any questions about these Terms and Conditions, please contact us at:
Three Eyes Solutions
Email: info@threeyesolutions.co.za
Website: https://www.threeyesolutions.co.za/
Last updated: November 2023